[Resolved]  Kaya Skin Clinic — failed laser treatment and resulted in many treatments to rectify it but all money went invain

I was customer of kaya skin clinic from 2013. I had taken a full body laser treatment with kaya as advised by them when i just went for full legs.
I hae first taken a package of 1 lakh rupees for nd-yag. Laser treatent for my hands and face never worked and it actually triggered more hair on face and hands due to improper settings of laser and wrong use of laser and unprofessional staff who started doing it on places where hair is not there without any supervision.

They advised me to take more maintenance sessions to get rid of that hair and ended up paying more money but all the money went invain and left me devastated and embarrassed to face someone.

They have charged more than 50000 despite of 1 lakh taken earlier.

I want my hard earned money back which went in vain due to their lack of expertise and wrong treatments. I wasted a time of more than 6 years because of all this. My time and money and peace have been taken away.
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Aug 12, 2021
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2020
Kaya Skin Clinic Customer Care's response
Dear Sirisha, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
Jul 12, 2020
Updated by Sirisha Valluri
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Verified Support
Jul 13, 2020
Kaya Skin Clinic Customer Care's response
Dear Sirisha, we wish to inform you that we are unable to read your message as it shows us as "(protected)". Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
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Dear Sirisha, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.

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