I booked 6 sessions for 25000rs at kaya skin clinic, pacific mall. I was promised a laser peel with NO SIDE EFFECTS. This was important as i am getting married this year. I was also pushed a couple of products that i paid extra for with good faith in the team. Soon after the first session, i got milia on my skin. The warts on my skin also inflamed and started spreading. I tried to get in touch with the clinic, sent pictures on what's app to no avail. Finally i got an appointment after two weeks. The doctor conveniently dismissed the milia labelling it as blackheads. She also tried to convince me that her 30 years experience couldn't be wrong. Thankfully her shift was over and i could consult with the other doctor present. Who confirmed my fear of the allergic reaction. And asked me to halt further sessions. I now need a full refund of the remaining 5 sessions as I believe that their services cannot be trusted. On top of this, the doctor was manipulative which is highly concerning for me. Please help me. I am ready to go to the consumer court.
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