[Resolved]  Kaya Skin Clinic — got permanent scar after getting micro needling and prp session

I am having scars on my cheeks so i was told to undergo micro needing and prp and i took package of 88000 rs for 4 sittings of micro needling and 3 sittings of prp as they convinced me that single session will not be affected and will be costly and if you will take this then ur face will be all clear. I was having scar in my forehead also but i was not concerned for that as that was very light and was not acne scar but doctor said we will remove this also. But there was no improvement so in last session doctor did micro needling in very high pressure and i got permanent scar. Earlier it was light but now its become very dark. Also after completing all sessions my scars are more visible compartively before now doctor is not serious about my skin which they have ruined. They are suggesting me to take package again for micro needling and prp and saying then these scars will go.. Forehead one's also and that i got it bcz of them only.. I'm deeply dsappointed. Then i asked them for forehead scar then they provided peel session but i got pimples and now my face is full of scars. Also my package was completed so doctor didn't do peeling on my forehead.. She told her staff to do that.. How can i trust them.. My skin was better before and that forehead scar that is now permanent. Im unable to hide it after applying makeup also. Earlier they were taking pictures of before and after session but since i got this forehead scar darker they are not taking even. What should i do now. I have invested too much money trusting kaya as a good brand... They are doing false commitment.. Please resolve if you are able otherwise please refund my money..
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Nov 2, 2019
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Sep 30, 2019
Kaya Skin Clinic Customer Care's response
Dear Jig1992, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
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