Kaya Skin Clinic — Highly dissatisfied | |||
Greetings!! I, seema mittal, had my maintenance session of bikini and ua at clinic :- inside transocean house, adi sankaracharya marg, hiranandani garden, powai. On 15th july 2016. I was having burning sensation under one lip, yesterday night i was Hocked to see the big razor cut mark with burning mark under one lip, The lip has also swollen. I am suffering burning sensation while Passing urine and having pain also while sitting and standing. I spoke to ms geeta with powai clinic, narrated all what i am facing And also informed her that i have fly out of mumbai on 22nd july 2016, Friday, but she was very casual to hear all and just suggested me to Apply fubicit cream thrice a day, and if it does not heals come to Clinic... Do you think this was professional??? I felt, kaya skin clinic, consists professional group of peoples, but This experience made me realised i was wrong and request all other Peoples not to take further any services from kaya, as they don't care For their clients. Was this information helpful? | |||
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Kaya Skin Clinic customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Greetings!!
As per the telephonic conversation with Ms Sonal from Head Office, i
visited your Powai Clinic yesterday (21st July'16) evening around
6:45, to see the Doctor for cut and burn mark around Bikini under the
lip Bikini area.
Sorry to say, Doctor was unavailable, so I spoke to Ms Geeta, Manager
of the clinic, I asked her the name of Beautician who did the laser on
me, the Beautician is Ms Pooja Paradkar.
I showed the cut and burn mark on bikini area to Ms Geeta (Manager)
and to Ms Pooja Paradkar (Beautician), and was very shocked to know
that both were very casual. I felt highly disgusting that in such a
reputed clinic who consists of professional team can behave and react,
When I spoke to Ms Geeta (Manager), I told her that I totally agree
its a human error, but don't you think that it's your responsibility
to intimate the client to take utmost care to apply the cream for
healing. We client trust you and handover our Body to you, Its such a
ultra sensitive area, and I am in pain from last almost a weak, but
she (Ms Geeta, Manager) infact of feeling sorry, started arguing with
me.
I had this maintenance session, as I will be completing my First year
of Marraige on coming 23rd, and have also planned a vacation for 10
days outside India, but due to this incident I have to cancel all as I
am in such a pain that unable to walk and sit properly...
Do you think whatever all I faced due to KAYA SKIN CLINIC, I deserved it??????
I suggest you, if at all, KAYA would like to maintain its goodwill in
clients, pls hire good, Etiquette professionals, and stop playing and
experimenting on others...
Regards
Seema
As per the telephonic conversation with Ms Sonal from Head Office, i
visited your Powai Clinic yesterday (21st July'16) evening around
6:45, to see the Doctor for cut and burn mark around Bikini under the
lip Bikini area.
Sorry to say, Doctor was unavailable, so I spoke to Ms Geeta, Manager
of the clinic, I asked her the name of Beautician who did the laser on
me, the Beautician is Ms Pooja Paradkar.
I showed the cut and burn mark on bikini area to Ms Geeta (Manager)
and to Ms Pooja Paradkar (Beautician), and was very shocked to know
that both were very casual. I felt highly disgusting that in such a
reputed clinic who consists of professional team can behave and react,
When I spoke to Ms Geeta (Manager), I told her that I totally agree
its a human error, but don't you think that it's your responsibility
to intimate the client to take utmost care to apply the cream for
healing. We client trust you and handover our Body to you, Its such a
ultra sensitive area, and I am in pain from last almost a weak, but
she (Ms Geeta, Manager) infact of feeling sorry, started arguing with
me.
I had this maintenance session, as I will be completing my First year
of Marraige on coming 23rd, and have also planned a vacation for 10
days outside India, but due to this incident I have to cancel all as I
am in such a pain that unable to walk and sit properly...
Do you think whatever all I faced due to KAYA SKIN CLINIC, I deserved it??????
I suggest you, if at all, KAYA would like to maintain its goodwill in
clients, pls hire good, Etiquette professionals, and stop playing and
experimenting on others...
Regards
Seema
Dear Ms. Seema,
We regret any inconvenience caused.
Hope we have been able to address this to your satisfaction.
We value you as our customer and look forward to your continued association.
Regards
Kaya Skin Clinic Team
We regret any inconvenience caused.
Hope we have been able to address this to your satisfaction.
We value you as our customer and look forward to your continued association.
Regards
Kaya Skin Clinic Team
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
View all Kaya Skin Clinic contact information
As per our discussion we suggest a meetup with our clinic doctor.
Please share your convenient date and time for us to arrange a meet.
Looking forward to your response.
Regards
Kaya Skin Clinic Team