[Resolved] Kaya Skin Clinic — Instant Skin Brilliance treatment - Bumps on skin and itching

[email protected]

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh

I took Instant Skin Brilliance treatment yesterday Nov 1st 2016 in kaya skin clinic located at Inorbit mall Hyderabad. The Dr's were Padmaja Nirmala and Sharanya.

I clearly told the Dr that I can only take one treatment and do not want to take it if it causes bruises or bumps on skin. That Dr assured that it is going to be perfectly fine and will not have any issues. She even tried to sell one more treatment which is worth 25000.

After taking the treatment, I got bumps and bruises on skin. Whole face is itching badly. When I called the office, they were very irresponsible,

The Dr's in this clinic does not even know basics of Derma. They are here to just sell the treatments. Do not go to Kaya Clinic.

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Dec 5, 2016

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Nov 02, 2016

Updated by [email protected] These ppl did not even test if the laser will be suitable for my skin, they just blindly applied on my face. If they are really dr's they would know this basic informtaion

Verified Support

Nov 04, 2016

Kaya Skin Clinic Customer Care's response Dear Ms Priyanka,

Your complaint has already been escalated to our Medical team. You’ll receive a call from us within 48 hours with an update/resolution status. Thanks for your patience and we really appreciate your cooperation in resolving your concern.

Warm Regards,
Kaya Skin Clinic team

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Comments

Ujwala Pongurlekar

from Mumbai, Maharashtra

I am Ujwala I brought ur nourishing cream frm lifestyle kalyan which doesn't come frm the bottle next day I went n they gave me another which is also not so good in quality it has some lums of cream my ph no is [protected] I don't know what to do pl help me in it asap . My mail [protected]@yahoo.com
Thanks

Kaya Skin Clinic Customer Care's response, Dec 27, 2016

Verified Support

Dear Ms Ujwala,
Greetings!!!
In response to your mail we tried calling you on 8097578398, however were unable to reach you. Request you to please share an alternate no and convenient time for us to arrange a callback.
We value you as our customer and look forward to your response.
Warm Regards
Kaya Skin Clinic Team.