[Resolved]  Kaya Skin Clinic — invoice changed and denying rest of my sessions

Address:110092
Website:Www.kaya.in

I took a photofacial package on[protected] for 10 sessions. Yesterday went for my 6th sitting and got to know that very conveniently they have generated another invoice for 5 sittings instead. And asking me to buy another package as i've consumed 5 sittings. I was shocked and told them that's not possible. They said it's not possible to change anybody's invoice on the system. Luckily i have the old invoice with me else there was no way of proving what i'm saying. What a scam.!
This after being their loyal client for 12 years.!
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Oct 29, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Kaya Skin Clinic Customer Care's response
Sincere apologies for your inconvenience, Dsoin. Could you please inbox us your contact details so that someone from our customer service team could get back to you? Thank you!
Complaint comments 

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Hi dsoin, this same scam happened with me as well, i had paid for 6 sittings pain free laser full body, and after 4 sessions they are telling me, i was charged for 4 sessions only . I tried contacting customer care and complaints department almost 2 months back ., no action is taken yet. They are all frauds and cheats.

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