Kaya Skin Clinic — Irresponsible behaviour - need refund of money as i had to travel abroad

Address:Ernakulam, Kerala
Website:www.kaya.in

Hi,
My name is Darsana S Kamath and I had taken package for derma treatment, upper lip laser and combo pack for side chin and side from Kaya kochi- swapnil enclave
All the payment was done as required and taken 2 or 3 sessions of chin, upper lip and derma but combo offer side was not started as they were not aware. I had been talking to staff from March 2016 to make the refund as I had to travel abroad and where Kaya has no clinic and they said I will get a mail.. Its been more than 2 months..I have no reply ...I follwed up several times..I made calls from here to India and they are least bothered. They asked me to call them next week.
Its a huge amount for me and I cannot just leave it..Please do the needful and get me some confirmation. I had recommended kaya for my friends.Now I feel I was wrong...
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Dear Ms Darsana,
We read through your review.
Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net.
Thank you for patronizing Kaya Skin Clinic and we will look forward to your response.

Warm Regards,
Kaya Skin Clinic Team
Dear Ms Darsana,

Greetings!!!

With reference to your review we have not heard from you with your contact details to help address your concern. Request you to please share your contact details at [protected]@kayaindia.net

Look forward to hear from you soon.

Warm Regards
Kaya Skin Clinic Team.

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