I vagdevi k took 12 kaya maintenance laser package for 6 body parts “each”, they sold it by saying it as a life time package from kaya – safdarjung later it shifted to kaya-green park. I have been a kaya customer for more than 10 years now. They kept a file of my maintenance sittings and they use to take a signature in that file. I used only 5-6 of my sessions and that to some of my body parts.in 2015 when i went to the clinic they told that my file is missing.
Later on i complained to kaya – mumbai then they revived some of my packages. I asked them many time to send my file to kaya-gurgaon. It is always easy to keep transparency before the client. Kaya is a big brand then how these kinds of frauds are happening at kaya. It is really a shame to kaya brand.
But now also they did not revived my 7 of full arms and 7 of full legs package.
I have been back of them since last 8 months of the revival of my packages. But they are so annoyingly doing the activities.. Since last 8 months i have been mailing to kaya – mumbai for my missing laser sittings which was not updated in my account instead of that they updated the payments which i don’t have to pay. Now as the highlight they updated the packages of full arms as balance 12831 rs and legs 52, 000rs.
After giving a complaint for sure somebody will call but later on they won’t do any updates regarding our complaints.
Their attitude is really pathetic. I am really fed up with their way of working with the clients. Was this information helpful? | 
Post your Comment