[Resolved] Kaya Skin Clinic — kaya packages for life time

Deepa Subbaraman Sriram

from Bengaluru, Karnataka

Address:

560067

I had joined the kaya packages ii not 2004 and started adding packages one by one for laser hair removal. They signed me up saying it’s a “lifetime”
Package which means i get to do maintenance on and off when the “treatment is over “
And this maintenance is free. Now they tell me the offer is revoked and i need to pay. I’d like to file a complaint for false sales and not keeping their promise

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Dec 19, 2018

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2018

Kaya Skin Clinic Customer Care's response Dear Ms Deepa,

Greetings!

At the onset, we regret the inconvenience that may have caused to you.
We request you to share your registered contact number so we can look into your concern and resolve it to your satisfaction.

Alternatively you can call us on[protected] for faster resolution.

Assuring you of our best and look forward to your early revert.

Warm Regards,
Team Kaya - Customer Experience.