[Resolved] Kaya Skin Clinic — kaya skin treatment goes wrong | |||||
Hi team, This is regarding my skin treatment from your valued kaya skinclinic, preet vihar. I went there for treatment of my skin which had white heads on my skin. On consulting with dr shivani, she advised me to go for 4 peelings and 4 q-switch sessions and your skin will be fine and pigmentation will also reduce. On trusting her, i blindly paid approx 30, 000. And apart from that i was told to use your products which are not so less in price. Apart from that your staff at the centre forced me to take their facials and made me paid rs. 7, 500 for aqua radiance. I paid that also because i was scared about my skin. And after taking 2 sessions of peelings and 3 sessions of q-switch and facials. I couldn't see any visible change in my skin, pigmented skin have become more darker moreover i started getting acne's. Now my skin has become more worse. Every day i am getting new acne's on my skin which are painful too. Apart from these expensive treatments, facials and products, i had been prescribed sotret medicine and few gels from outside. I used that also. But after doing so much effort nothing is helping. And your staff manipulate by making you believe that skin has become better which is a complete lie and they try to make money by offering more maintenance sessions. I am highly disappointed from your services and treatments. I have already paid approx 50k and now not intersted in continuing this. I want my money to b refunded for facials Kindly revert Was this information helpful? | |||||
Nov 25, 2017 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Oct 16, 2017 Kaya Skin Clinic Customer Care's response Dear Customer, We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter. Warm Regards, Kaya Skin Clinic Team Verified Support Oct 25, 2017 Kaya Skin Clinic Customer Care's response Dear Customer, Our customer care has informed us that your grievance has been resolved. You will be refunded the amount. Please share your bank details with us at [protected]@kayaindia.net if you haven't already. Communication will further be continued on mail in case of any hassle. Thank You | |||||
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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Kaya is a pain, We have also undergone some what similar situation while getting treated (or u can say while getting infected) from THE KAYA SKIN CLINIC .
Please check for my complaint also mentioned below .
"Kaya Skin Clinic — highly irresponsible fraud and liars . looking for quick response ".
And believe me this is the half of the story .
They called me to their preetvihar clinic for doctor's review so that they can further process my refund however till today(been more than 15 days) havnt recieved any mail or communication from them. They are cheaters.