[Resolved]  Kaya Skin Clinic — laser hair reduction and unprofessional behaviour of kaya staff

Address:

New Delhi, Delhi, 110012

I am taking laser hair reduction for lower face at karol bagh, new delhi centre of kaya. I have taken 2 sessions till date. The area covered during 2 session was different from the area covered for treatment during 1 session and the sessions were given by different staff in absence of doctor. As a consequence, patches of hair growth appear on face that looks weird. Yesterday, i visited the kaya centre and told this to the doctor, she told that i should have told the technician which area are to be treated as they do not have any history or records available about the treatment. This is entirely unprofessional, if i can decide on my own then what is the requirement of kaya. They say themselves expert professional but provide random treatments without any consideration. It feels disgusted as they shamelessly owe no responsibility about the results of treatment and take no pain to resolve the problem of patients. I want my money back for remaing sessions and treatment records.