I had undergone complete 6 sessions which they had told me. But now the hair growth is normal. If i ask them about the same they are saying i need to take maintenance sessions which will cost 1100 each time. I want complete refund of my money. Help me with this. Everytime i undergo laser i am taking care of what ever cream they have given to me. Now my underarms smells very badly.
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Nov 6, 2017
Complaint marked as Resolved
They have just called and fixed appointment. Complaint is not resolved.
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Kaya Skin Clinic Customer Care's response Hi Indushree, everyone's skin type is different everyone reacts differently to products and treatments. Please can you DM us your contact details and our SQ team will definitely get back to resolve your grievance. We assure you flawless treatment in the future.
Aug 03, 2017
Updated by Indushree Pathakota Direct message to which number? If everyones skin type is different why didn't the doctors say it at first.? Why should they take same fixed price from everyone.
Verified Support
Aug 08, 2017
Kaya Skin Clinic Customer Care's response Hi Indushree, sincere apologies, can you please share your contact details with us on [protected]@kayaindia.net and our customer service team will definitely get back to resolve your grievance.
Aug 15, 2017
Updated by Indushree Pathakota I didn't receive any customer service response. Its been a week since I sent you the details
Sep 03, 2017
Updated by Indushree Pathakota I am not receiving any response its been a month since I sent you details. Kaya is worst
Oct 17, 2017
Updated by Indushree Pathakota Complaint is not resolved.
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