[Resolved]  Kaya Skin Clinic — laser hair removal

Address:Bangalore, Karnataka, 560003

I had undergone complete 6 sessions which they had told me. But now the hair growth is normal. If i ask them about the same they are saying i need to take maintenance sessions which will cost 1100 each time. I want complete refund of my money. Help me with this. Everytime i undergo laser i am taking care of what ever cream they have given to me. Now my underarms smells very badly.
Was this information helpful?
No (0)
Yes (0)
Nov 6, 2017
Complaint marked as Resolved 
They have just called and fixed appointment. Complaint is not resolved.
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
Kaya Skin Clinic Customer Care's response
Hi Indushree, everyone's skin type is different everyone reacts differently to products and treatments. Please can you DM us your contact details and our SQ team will definitely get back to resolve your grievance. We assure you flawless treatment in the future.
Aug 03, 2017
Updated by Indushree Pathakota
Direct message to which number? If everyones skin type is different why didn't the doctors say it at first.? Why should they take same fixed price from everyone.
Verified Support
Aug 08, 2017
Kaya Skin Clinic Customer Care's response
Hi Indushree, sincere apologies, can you please share your contact details with us on [protected]@kayaindia.net and our customer service team will definitely get back to resolve your grievance.
Aug 15, 2017
Updated by Indushree Pathakota
I didn't receive any customer service response. Its been a week since I sent you the details
Sep 03, 2017
Updated by Indushree Pathakota
I am not receiving any response its been a month since I sent you details. Kaya is worst
Oct 17, 2017
Updated by Indushree Pathakota
Complaint is not resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaya Skin Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    623
    Pending
    47
    Resolved
    490
    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Kaya Skin Clinic contact information