[Resolved] Kaya Skin Clinic — Laser hair removal treatment on my face | |||||
I paid 30000 rs in kaya for my lazer hair removal treatment. I was told that that there will be 80 percenthair reduction on my face in 6 sessions. There was some impact in first two sessions and the service provided in the first 3 sessions was good. However after that i was completely neglected. I did speak with the doctor and told her that there is no reduction, instead i have started getting even thicker haqir due to razer to shave off the hair. But this was completely neglected.In my second last session i was given very high rating because of which i started getting pimples on my face however ther was no hair reduction yet.In my last session i told doctor that i the treatment has not reduced the hair growth or density, instead has increased the hair growth. She then gave me a double pass of lazer with considerably lower ratings. This wassomething they should have done for all the sessions. But they simply ignored it after extorting money. Also since there was no painless lazer treatment available in borivali west branch of kaya. I was not informed initially about it. This is cheating. I want either kaya to return my money or treat me to get back to myself as i was before the treatment as my face is full of painfull pimples and thick and dark hair. Was this information helpful? | |||||
Jan 27, 2017 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 Kaya Skin Clinic Customer Care's response Dear Ms Agni, We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter. Warm Regards, Kaya Skin Clinic Team | |||||
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net.
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Warm Regards,
Kaya Skin Clinic Team