Kaya Skin Clinic — Laser lower face lifetime package

I had taken a lifetime package for laser lower face, but today I'm being denied services. I was even called up by kaya when I stopped visiting kaya and they offered menthe same service last year, and post service I was forced to.buy kaya products too. This year I went back to them for the same lifetime valid.service and I was asked to pay for it and when I told them I'd not pay as I have a lifetime service, the manager refused to provide the service.

Sh even told.me get me in written from someone at kaya that you have a lifetime service, even though they do have a record in their system stating that.