[Resolved]  Kaya Skin Clinic — laser package

Address:Kolkata, West Bengal, 700027

I had purchased a full body lazer package from kaya for 6 sessions in december 2013. I don't live in india and so i could only avail of their services when i came to india, usually once a year. I have so far redeemed 3 of the 6 sessions. I was told this time that the package has expired and my account will not be reactivated. I was assured at the time of purchase that the package has no expiration. This is appalling!
Was this information helpful?
No (0)
Yes (0)
Feb 5, 2018
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Jan 05, 2018
Kaya Skin Clinic Customer Care's response
"Dear Customer,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team"
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaya Skin Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    623
    Pending
    47
    Resolved
    490
    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Kaya Skin Clinic contact information