I have spent a good 80k to 1 lakh on these laser treatments. I was burnt during my first laser hair removal. Since then i have been requesting to change the sessions into a prp. When i booked these sessions i was never told there is an expiry to these packages. Suddenly i am being told that all packages are valid only for few days till september and nothing can be done. They are not even giving me options for renewal. I booked in bangalore indira nagar branch and later moved to phoenix market city branch in bangalore. Most of the time appointments are not given as per the customers convenience either.
I feel being cheated and cheating all those people i referred to this place. I am requesting an extension of 1 year for all my pending packages and hope i wil get a resolution for this at the earliest. Otherwise please refund. Please value the customers money. This is hard earned money spent due to he initial trust that i had on this place.
Request you to look into this matter soon.
Anupama
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