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Kaya Skin Clinic Complaints & Reviews

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Last updated May 4, 2024
Complaints 623
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Kaya Skin Clinic reviews & complaints page 3

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R
Raheela Mushtaq
from Hyderabad, Andhra Pradesh
May 7, 2022
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Service by clinic

Address:Kondapur

It has been a year I have purchased the service on april 28th 2021 for 5 body parts 6sessions. Not even single session I was satisfied. Booking slots is terrible customer service agent Imtiaz from Inorbit kaya clinic i have asked to book appointment where appointment was available only after 3 weeks (feb 2022) Despite waiting for 3 long weeks I get to know appointment was not booked he missed it.

After doing my 4th session...
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Sunischala
May 4, 2022
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Discontinuation of lifetime laser service

Address:Jubilee Hills, Hyderabad

I paid for laser hair reduction for upper lip and underarms for both me and my sister in 2005. Kaya had promised a lifetime of services free of cost even if one hair is seen. I had Last been to Kaya in 2011. Recently, I noticed regrowth of hair on upper lip for which I called them for an appointment (Jubilee Hills, Hyderabad). The lady said they discontinued lifetime services!! I’m shocked. Please restore lifetime services and stop cheating...
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Shivani.k11
from NOIDA, Uttar Pradesh
Apr 18, 2022
May 31, 2022
This thread was updated on May 31, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money. Not satisfied with service

Address:Sector-19, B Block, Noida

This complain is regarding bad behavior of staff name Sofia. Sitting in Noida 18 branch. I brought a package for Q-Switch on 26 Oct. 2021. I took 6sitting out of which three settings have been completed. I did my treatment of doctor Meghnagar. After the first setting of the Q switch, did my face get more acne and blemishes? I showed my face to the doctor on the second setting and the doctor changed the products and gave me some tablets and...
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Kritika bansal
from New Delhi, Delhi
Apr 18, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Facials

I have took two facial services... 1 for myself and second for my mom. We both r unsatisfied with the facials. No change no glow... it’s not 1% effective. My money went in vain. M not a new customer... I have Hari reduction laser treatment also n m 100% satisfied in that. No complaints so far for hair reduction treatment but facials are really bad....
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Chinni554
Apr 17, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need to address my issue ASAP

Address:Chennai

I have been chasing the customer care for my issue, but I am not getting any reply.

I bought the Hair Laser Reduction Package and 3-QSwitch and 3-PeelOff. Till now I have taken only 7-8 sessions of Hair Laser Package whereas in records they are showing I have completed 12 sessions already. And also I didn't availed any Peel-off or QSwitch at all. But they say 1 I have already take. What's Going On?!

Now, My...
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Arundhati Gopal
Apr 16, 2022
Apr 18, 2022
This thread was updated on Apr 18, 2022
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Refund for not availed services

Address:402, 4th Floor, GPR Sanchay,Santhosapuram, Venkatapura, Koramangala

I have deposited the amount of Rs. 34, 000/- for the PRP sessions but after researching about the pros and cons of PRP and upon my doctor's advice I am not willing to proceed with the same.

Please note that i have not taken even a one session of PRP and therefore I wish to get a refund of Rs. 34, 000/-. The Kaya team from Kormangla, Bangalore is denying to give the refund wich I am sorry to say but amounts to extortion.br...
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Apr 8, 2022
Apr 8, 2022
This thread was updated on Apr 8, 2022
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Worst doctor ever

Address:Al Orubah branch Riyadh

Dr. Nasib of Al Orubah Branch is not true to his words. To gain clients trust, he told me on my first visit with him to pay 2 carboxy and 2 meso for my under arm’s stretch marks. To convince me he said he will do 4 sessions (2 carboxy and 2 meso) for 4 so in total I will have 8 sessions. 6 sessions after (4 carboxy & 2 meso) he is asking me to pay and said I still need 2 more sessions as my stretch marks are still not healed! to be honest...
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Divisri22
Apr 4, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
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Kaya online delivery missing product for the order # 000016311

I have placed an order for kaya products through kaya website on 9th March 2022 for 6 products received 5 products out of 6, I have raised a complaint with their support and following with them since then but no proper response and no one is taking ownership, pls help with this complaint, I have attached the order copy

Regards
Divya Srinivas...
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Kuldeepkaur22
Apr 3, 2022
Apr 4, 2022
This thread was updated on Apr 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money. Not satisfied with Services

I have visited Kaya clinic in Subhash Magar Delhi location. Had a package for peel and fractional for Rs. 24k. I gpt my peel done on 20mar but after 1 day my cheek and chin part got pimples and itching. I had a word with dr. Aman she suggested me some medication for 5 days. And now after 5 days my whole face gpt pimples and itchiness. I sent an email with pictures but there is no revert. And also they are not picking up my calls. I am highly...
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shobhabpillai
Mar 9, 2022
Mar 10, 2022
This thread was updated on Mar 10, 2022
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Laser hair reduction package unfair termination

Address:powai mumbai

When I went to avail Laser service at Kaya, the receptionist could not see Laser package against my name and cell number.
I have taken full body laser package in 2016 and not used fully. Also due to Covid, I could not visit Kaya for the last 2 years.
They told me to follow up with [protected]@kayaindia.net.
That team replied to my horror that the package of almost 1 lakh value (almost 50% is still unutilised).
Please...
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nidhi_1arora
from Delhi, Delhi
Mar 7, 2022
Mar 22, 2022
This thread was updated on Mar 22, 2022
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Unfreeze my sessions

Due to covid lockdown, I was not able to take service. Now plz open my sessions...
+1 photos
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shruti.malik84
from Ghaziabad, Uttar Pradesh
Feb 28, 2022
Mar 1, 2022
This thread was updated on Mar 1, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Behavior by Sofia at Kaya Clinic Sec 18 NOIDA

Address:kaya skin clinic sec 18 noida

Date : 24.02.2022;25.02.2022;26.02.2022;28.02.2022
I have been a loyal customer of Kaya Clinic since the year 2008.
Now, I have also introduced my cousin to your services.
I had taken services of chin laser in Powai, Mumbai in 2008 which was a marvellous experience.

I took a full body laser treatment for my cousin at Kaya Clinic, Sector 18 NOIDA wherein the representative Sofia called us again and again...
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Anjtya
from Gurgaon, Haryana
Feb 24, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Laser lower face lifetime package

I had taken a lifetime package for laser lower face, but today I'm being denied services. I was even called up by kaya when I stopped visiting kaya and they offered menthe same service last year, and post service I was forced to.buy kaya products too. This year I went back to them for the same lifetime valid.service and I was asked to pay for it and when I told them I'd not pay as I have a lifetime service, the manager refused to provide...
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Vidhyamohan2010
from Chennai, Tamil Nadu
Feb 23, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Poor hygiene

Address:Adayar

Getting treated for hair loss at Kay's clinic, avatar, Chennai.
Right from the first session I was given a store room or treatment room used for storing things.
My last prp session I was given space in one corner of room not even in front of mirror. AC was not switched on. But I did for myself. I was not attended for full hr. The person extracting my blood did not sanitize his hand and the needles and gloves were lying on...
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nidhi_1arora
from Delhi, Delhi
Feb 22, 2022
Mar 7, 2022
This thread was updated on Mar 7, 2022
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Issue not yet resolved

Plz resolve my issue, kaya sged me that my billing was of 2013 but no expiry date was mentioned on my invoice, thsts why i was taking service till feb 2020. And next appointment eas schedule on March 2020 due to lockdown my services was postponed by kaya customer care only, i want only that pending services...
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Shilpa Jitendra Rastogi
Feb 21, 2022
Feb 23, 2022
This thread was updated on Feb 23, 2022
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Reinstate of session

Dear Team,

I am one of your old client . I have been using ur services from last 6-7 years and refered many clients to ur green park centre.. I have paid for maintenance of chin session in 2018 however could not use it because of my health issues and then COVID situation. Now I want to reinstate those services as I have 4 maintenance session still left....
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nidhi_1arora
from Delhi, Delhi
Feb 16, 2022
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Account freeze

I am old customer if kaya, i have some remaining lazer and facial sessions with kaya.
I had taken last session in feb 2020 and next session was already planned on march 17, 2020. But due to lockdown, i got message that my session is canceled and clinic is closed. Now I want my old sessions for lazer and facial and mailed kaya skin clinic and in person so many times. But not getting my pending session
Plz help and give my sessions,...
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Bhaswati Gohain Barua
Feb 13, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser hair reduction underarms

Address:Andheri east, Mumbai

I had my second session for Laser Hair Reduction for underarms on 8th Feb in Kaya Clinic Andheri East, Mumbai. 3-4 days after the treatment, I can see hair growth as I would normally see if I used a razor instead of laser treatment. My first session was in Nov in Guwahati and I had no growth for 2 months after the treatment. Please provide an additional session to compensate for this....
+1 photos
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Ns25
Feb 12, 2022
Feb 15, 2022
This thread was updated on Feb 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No accomodation for NRI clients anymore

I live in the US since 2016, but I take sessions with Kaya every time I come back. This year, I came 3 times - once for the session, one time for consultation and other for my maintenance session. Now, I have informed the office at Law college branch in Pune that I do not have a local number and would like to be contacted by email for confirmation. However, the staff there has confirmed that this cannot be changed at their level. Please can...
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Ssd1234
Jan 25, 2022
Jan 28, 2022
This thread was updated on Jan 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laser service

Address:Bandra W

My first experience with Kaya was rather awful and I went back the second time around only because I heard amazing reviews of one specific person. That person has now left and the organisation is defaming her, which is highly unethical to begin with. Secondly, they have not even informed the technicians clients that she is no longer with Kaya which is not acceptable either. I would like a refund of the services that I haven’t availed yet...
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