[Resolved]  Kaya Skin Clinic — laser therapy: scam to burn skin

Address:Bangalore, Karnataka

Booked 6 sessions of laser hair reduction using their latest state-of-the-art infrastructure and paid a lumpsum.

1st session: went well enough
2nd session: that's when the nightmare started. The lady in charge was incompetent and completely burned my face and neck. I told her it was burning, she didn't pay heed. After the laser my skin had lumps and redness which i thought would subside.in a couple of days my skin looked completely burnt (Charred), black and red patches, it is peeling and it is painful. I can't step out with this hideous look.
Was this information helpful?
No (0)
Yes (0)
Jan 11, 2020
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2019
Kaya Skin Clinic Customer Care's response
Dear Ahana, we read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
Complaint comments 

Comments

Hi, my skin also got burn . not even they are giving refund . Is your problem resolved? i am getting no response . my skin became black specially chin area.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kaya Skin Clinic
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    81%
    Complaints
    621
    Pending
    47
    Resolved
    490
    Kaya Skin Clinic Phone
    1800 209 5292
    Kaya Skin Clinic Address
    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
    View all Kaya Skin Clinic contact information