[Resolved]  Kaya Skin Clinic — laser treatment side effects

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	[email protected]

I did so many mails and call to kaya care but they are even not replying on any single mail.
1) i visited kaya for marks and pigmentation reduction, dr. And team suggested me to take chemical peel and q switch laser combination treatment, however i was only willing for peel but they convinced me to go for laser as well with no side effect and kaya is a brand, so i did whole payment of more than 30000 and initiated my treatment.

2) they started with first chemical peel session, it was good and my marks got a bit lighter with shiny skin.
Next session they gave q switch laser session. With this session i got so many pimples on my face and my skin became full of acne and pimples and i got another marks which was not in the starting of treatment. I notified about my condition to helpdesk and clinic staff. They assured me to cure this and given me black peel instead of cosmo peel as my second session of peel and that acne peel did nothing to my pimples that was popped due to laser. I wasted my one peel session in which i suppose to take cosmo peel for marks reduction not for acne that is coming due to your laser treatment.

3) again they gave me 2nd laser session and same thing happened with me and to subside pimples they gave me black peel for acne which was totally waste as nothing did for acne. Then 3rd time instead of giving laser they gave me same acne peel as my acne was not in control but the same nothing was effective. They were just wasting my sessions for the reason which was even not my reason or aim to come kaya.

These were side effect of laser treatment which should be subside by any additional therapy or any other substitute rather than using the services from my package only.

4) now only 1 peel and 3 laser remaining and i didn't get any effect or marks reduction even my skin became worse and got new marks on face due to side effect of laser treatment and not getting proper care and cure for this from kaya. Even doctor also didn't bother about their patient condition and just completing sessions as you people take all the payment in advance so why you would bother for this. Staff also treats so carelessly.

5) i became totally fed up with all this behaviour and not satisfied with treatment as i earlier told you my aim for initiating treatment in kaya was marks and pigmentation reduction which was not accomplished.
For my each and every concern they just say "mam kaya is a brand and you are in brand so dont worry, your skin in our hands". But their statement is not getting fulfilled as my treatment is about to finish.
So kindly request you to refund my amount as your treatment was not worth for me.
I just feel cheated got worst skin from your clinic instead of shiny and clear skin.