[Resolved]  Kaya Skin Clinic — Lasers treatments packages

Address:

Bangalore, Karnataka, 560067

Hello I have been in family of Kaya from past 10 yrs plus n have taken many services, ( from whitefield clinic Phoenix mall) one service is laser treatment for upper lips n chin, first of all the package for maintenance is 6 sessions n since discounts were on I went for one more maintenance n checked how many more sessions I have in had after paying, it was told 6, just last week when I went for laser treatment the in charge lady is telling me there is some issues their system was not updated n said that I have only 2 setting n she asked me to provide bank payments details n then she clarified n said she checked two times maintaining amt paid n she also told maintaining is only 4 service not 6 ( how can they change as per their choice)but not reflecting in her system so
she has written to head office, if errors r
done by them why should customer suffer, I seriously feel I should no more continue with ur service if getting cheated, what's the use of taking packages paying so much in
advance with improper services... please look into this issue, I don't know i[censored] ppl look into concerns but if this continues the good will of Kaya stays no longer...