[Resolved] Kaya Skin Clinic — Misbehaviour by staff at Punjabi Bagh, Delhi centre | |||
I visited th Kaya clinic, Punjabi Bagh, Delhi branch on 27.5.15. I had taken an appointment for the trial underarm laser session @85. When I reached th room, the staff that attended was not efficient & just did not behave rightly. Despite my wearing a sleevless shirt, She asked me to remove my clothes. I asked her to give me a gown or something to change, to which she refused. She told me that they don't have anything to give me to change into. After that she told me that I hadn't shaved my underarms. I told her, that I wasn't asked to do it. If that was the case, u should have informed me while booking an appointment. And soon after she went out of the room, & I told her, if it's such a big Thing for u guys to give a trial session, I'll leave. I left the clinic without taking any session. Now my point is, r u guys so unprofessional? Don't u offer disposable/fabric gowns to change over? R the clients supposed to carry their own changeover dresses? If it's a pre-requisite to shave the underarms prior to th laser session, isn't it ur duty to inform while u book an appointment? Is this the kind of service u give for trial sessions? If it is so, pls stop claiming for such offers, bcos in reality u only give preference/ attention to the clients who book big packages with u. When this was the treatment I got on my 1st visit, y would I ever go there again? I definitely don't like it, & felt very upset with the kind of behaviour o[censored]r staff. I would never want to recommend u guys! Was this information helpful? | |||
Complaint marked as Resolved
Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support May 29, 2015 Kaya Skin Clinic Customer Care's response Dear Dr Yukti,
Thank you for your review.
In response to the same our team was in touch with you. | |||
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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