Kaya Skin Clinic — Mistakenly paid for a hydrafacial

Address:

Jayanagar

I had been to Kaya on 30th October. I was asked to get a hydra facial subscription. I heard it as 2900 per session . I though ok I can try it sometime later. I did not avail the service just got it billed and as soon as stepped outside I saw the message on my credit card that it’s 29500!! I got the shock of my life. I called the clinic immediately and they say they cannot cancel it. So I called the customer care and they asked me to mail them. They reply saying can’t be cancelled. What kind of policy is this? If I cancel after few days or months or use Atleast a session and try to cancel then ok don’t refund. But I tried to called after 5 mins as it was a mistake but still such a sad response. I have been a customer of Kaya for 8 years and this is how they treat thier loyal customer! I have sent them a mail again. If it doesn’t work then Mayb hav to go the legal route