[Resolved]  Kaya Skin Clinic — No accomodation for NRI clients anymore

I live in the US since 2016, but I take sessions with Kaya every time I come back. This year, I came 3 times - once for the session, one time for consultation and other for my maintenance session. Now, I have informed the office at Law college branch in Pune that I do not have a local number and would like to be contacted by email for confirmation. However, the staff there has confirmed that this cannot be changed at their level. Please can you make this change to keep email as the primary source of communication, because customers like me who don't live here anymore do not have an Indian number that is permanent! I faced several incidences and problems of miscommunication even after informing them that my registered number is no longer valid. The only solution that they provided is to call again before the appointment to confirm. I don't blame the staff for it, because they are following the protocols. I'm requesting the corporate to make these guidelines flexible.