[Resolved]  Kaya Skin Clinic — no result for upper lip laser hair removal. have been cheated. need a full refund

Address:Mumbai City, Maharashtra

I had taken a package for upper lip laser at the kaya skin clinic at kala ghoda, mumbai. After 6 sessions, which were done in a span of 6 months, i did not get any result and hair keeps growing at the same pace every month. I started towards the end of jan'17 and my last session was on 29th jul'17. I went back to the clinic on 19th sep'17 to show the doctor about my hair growth which was quite visible and dense. The doctor completely denied and refused to acknowledge and i wasn't given any additional services. Moreover was asked to take up maintenance sessions and pay for the same. They have completely cheated me and keep looking for an opportunity to make money out of it. I need a full refund of the package that i had taken and will advise no one to visit kaya at any given point for any treatment. They are the biggest frauds.
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Oct 29, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Sep 28, 2017
Kaya Skin Clinic Customer Care's response
Sincere apologies for your inconvenience, Rasheeda. Could you please inbox us your contact details so that someone from our customer service team could get back to you? Thank you!
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Comments

No wonder they are actually making money and are frauds .

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