Kaya Skin Clinic — Not willing to share the invoice and saying they have enabled a rule of validity

Bhackiaraj Raj

May 29, 2021

Address:

TNHB avadi

I have requested the invoice stating the same and they are not willing to share .

[protected] Forwarded message[protected]
From: [protected]@kayaindia net
Date: Sat, May 22, 2021 at 2:39 PM
Subject: Re: [#81210] - Response from Kaya India: Payment reimbursement
To:

Dear Mr. Bhackiaraj,

Greetings from Kaya!
With reference to your below email, we wish to inform you that all the packages in Kaya comes with a validity and the same has been mentioned on the invoice copy and as checked the details we understand that you have enrolled for your package in 2016 and 2017 and the same stands expired. Hence we will not be able to extend the validity of your packages any further.

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Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

May 31, 2021

Kaya Skin Clinic Customer Care's response Dear Mr. Raj, we read through your review. Our customer care team is already in touch on our registered email id. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.

Jun 04, 2021

Updated by Bhackiaraj Raj i have been shared two invoice PDF files
1) Covid 19 information is present on that invoice how could covid comes in 2016 invoice ?
2) validaty till august 2017 was given in a bit of paper in invoice like an attachment but Kaya have sent invitation email till 2017 November so, Kaya is bluntly refusing and adamant in trying not to refund and they havent responded to the email as they say in the forum can they check the email on
Mon, May 31, 8:57 PM (4 days ago)

thanks

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Comments

Bhackiaraj Raj

Jun 4, 2021

Kaya clinic is giving wrong information in the forum and they have provided two bills of invoice in PDF that seems they have generated recently

1) Covid 19 word was mentioned in the bill which was generated 2016 how come ? after invoice second comes validity in a different paper till august 2017 is mentioned .
2) they have sent me email to attend the kaya session on November 2017 so, they are faking the news

so, they are giving wrong information i have raised the query on their email still they haven't responded