[Resolved]  Kaya Skin Clinic — pathetic client service and false promises to sell their packages

Address:

Mumbai City, Maharashtra, 400052

Sold package to me promising that the points do not expire and can be used throughout life for any service in the future.
All points have expired within one and a half year of purchase; the company says they sent messages and so they are not liable to keep up to the false promise they made while selling the package.
I have been enquiring since i received the first message; assuming that it is some system issue as i trusted the clinic manager who had sold me the products; but it turns out that this company is a fraud and gives no hood to what the clients concerns are nor do they take any responsibility for the services they give.

Since i have taken the sessions i have raised concerns about the quality of the sessions a number of times, but no one gives any answer no one takes any effort to help.
I have taken 5 sessions for full body and still i have no result, due to the fact that each session that was booked for 4 hours was finished ina hurry in 2, 2.5 hours. At first i was not aware but in a month when i realised that some patches were not done etc and compained they told me to take another session.
They made me waste my sessions because they did not do their job well.
And now they have also taken my points.

Rubbish company, fraudulent promises, zero accountability, zero customer care.

I recommend kaya no noone and will raise this issue on social media as much as possible to ensure this company is sued with a class action for making such a joke out of its clients.