[Resolved] Kaya Skin Clinic — Poor Customer Service and follow up | |||||
Dear Kaya Management, I am disappointed by the customer services provided by your team. I was having a file at one of Al Ain branches, and I moved to dubai and asked kindly to continue my laser package at Dubai town centre branch, I called both branches to arrange for the transfer and both assured me that they will follow up and call me, I went personally to town centre branch and they said they will call me to arrange an appointment, it has been more than 3 weeks and I have received no calls, no follow ups, I am overdue for my laser sission and not very happy with this service. Really disappointed. 0/5 for this experience ! and will never consider having another package at Kaya ! Was this information helpful? | |||||
Nov 6, 2016 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Oct 06, 2016 Kaya Skin Clinic Customer Care's response Dear Customer, We read through your review. Request you to please share your contact details with us which will help in addressing this matter. You can write to us at [protected]@kayaindia.net. Thank you for patronizing Kaya Skin Clinic and we will look forward to your response. Warm Regards, Kaya Skin Clinic Team | |||||
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1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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