I'm dr gausal
I've been a kaya client for the past 7 years
I've moved to chennai recently
I went to the nearest kaya to take my service
I asked them about prp and microneedling
They did give me information
And i booked an appointment and payed the amount of rs 40000 in the month of july i have take the service that is 2rf and 1prp
Now they have been calling me continuously nagging and asking me to pay money for another 3 prp and 3 microneedling in which they have offers so i had to pay an amount of 80000 on 5/8/2017
And i enquired who would do the sessions
They told dr trishna would do!
But lately she has informed prior that she's leaving the concern
No body has informed me that she's leaving
Because i'm her patient and i have some 3 more sessions
No coordination and no prior intimation
No calls for further appointment
They just nag us to pay money! But after that they don't care what care u get!
Now i'm kindly very un satisfied about how they behave
I kindly want to quit my services and want an refund!
This ain't a small amount
Please look forward to the issues and get back as soon as possible
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