[Resolved]  Kaya Skin Clinic — Q-switch laser treatment

Address:Mumbai City, Maharashtra, 400018
Website:www.kayaskinclinic.com

I got this treatment done at peddar road kaya by Dr kauser on Dec 25, 2016. i was told the red rashes will go in a day or two. But i have got boil like rashes all over my face and when i called peddar road clinic they said the doc will call back. But nobody called back and my rashes are itching.

I dont know whether the machine was not sterilized and hence there is an infection or the treatment didnt go well with me? I was informed i will have some redness for a day but this is bad. if they think my skin is sensitive than why didnt the dr try on a small patch first??

i have already paid for a package of 5 which has cost me almost 15 grands. Can anyone from kaya get back on this and tell me what to do??
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Feb 11, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2017
Kaya Skin Clinic Customer Care's response
Dear Ms Shilpa,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team
Complaint comments 

Comments

Could you please tell me which q-switch lazer treatment you have taken?
Was it for fairness or skin tightening ?
Taken 1 session of QSwitch laser for whitening. paid 22000 for 6 sessions.Don't find much difference in my skin texture.ges After reading the reviews not interested for further sessions. What about the money i have paid?,

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