[Resolved] Kaya Skin Clinic — Refund amount if we didn't take any sitting

rimplemalik

Address:	110085
Website:	Kayaclinic

Myself Tina Malik is a regular cm o[censored]r clinic but I think tht all reward points to give me are nt proper.I have taken package of peeling Amt 16000 in march.But I now I m pregnant and I m not interested to take a any package, Clinic in pitampura misguide me, they provide me the package of Q Switch lazer and no one result of any more, amt 24000 Paid ..you guys just got cheating customers..refund my amt otherwise I will go in consumer court or will take legal action..I m nt interseted to take any more services any more..refund my amt asap..registered mob no [protected]..u can contact me [protected] [protected]..I want my money back at any cost..ur customer service is also poor..they called me on Saturday and said get back to u within 3 days but no response..now wat I can say

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May 24, 2017

Complaint marked as Resolved

Dear Team, Again.i have called customer care..you people did not refund complete amt its 13200 ..and my complete amt is 16000.Then wat do you say abt the differnce amt...i dint take ant siiting.., just taken a product, MRP is 1100 ..and 10% of on.mrp ..So pls get refunded complete amt ..and provide this product as a complimentry...if u dont provide for the same ..thn refund 15000...i hava called cm.care many tyms, they said our concerned team.called you within 15 mins but 3 days passed out, no call i have received...wat a poor customer service..when.kaya clinc take amt 16000 thn why they redund 13200..

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

May 19, 2017

Kaya Skin Clinic Customer Care's response Dear Customer,

We read through your post and regret any inconvenience caused to you. We have made a note of the concerns raised by you and shall be in touch with you shortly on the shared contact number.

In the mean while, should you need to connect with us we are best reached at [protected]@kayaindia.net.
Assuring you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team

May 24, 2017

Updated by rimplemalik Dear Team,
Again.i have called customer care..you people did not refund complete amt its 13200 ..and my complete amt is 16000.Then wat do you say abt the differnce amt...i dint take ant siiting.., just taken a product, MRP is 1100 ..and 10% of on.mrp ..So pls get refunded complete amt ..and provide this product as a complimentry...i[censored] dont provide for the same ..thn refund 15000...i hava called cm.care many tyms, they said our concerned team.called you within 15 mins but 3 days passed out, no call i have received...wat a poor customer service..when.kaya clinc take amt 16000 thn why they redund 13200..