Kaya Skin Clinic — refund denied worth rs 15000

Address:	440601
Website:	www.kaya.in

Dear sir /mam,
I have opt for the kaya services a package worth rs 25, 000 rs. I have availed single session out of many sessions.

They have asked me to pay atleast 20, 000 and i paid them. I used their services of approx. 5000 rs. Now i am not able to complete their sessions for i am out of city due to office work. On insisting for refunding me the amount for which i have not taken sessions they are refusing to pay me back.

I have followed the kaya call centre a lot through mails and calls and they assured me of replying back which they never did.

I called kaya skin centre directly and then they now communicated of not giving back the money. Instead they say we will give you credit note for which unnecessarily i will have to purchase things from them of 15, 000 rs. This credit note will have certain months validity too.

I wanted my money back which i already paid them extra and they denied.

Clinic address: kaya skin clinic, viviana mall, thane.