[Resolved] Kaya Skin Clinic — Refund of money 40670

Naina Saxena

from Kanpur, Uttar Pradesh

Address:

110070

Hi,

I had purchased a package of 6 peels + 6 qswitch laser sessions at your Vasant vihar, ambience mall outlet, day before yesterday, i.e., 25-MAR-2017.
I don't want to continue with your sessions now.
I called up the branch but they told me about your apparent 'No Refund Policy', and even suggested to transfer it to to someone else, which is not at all helpful.
It is my humble request to kindly refund the amount that I paid for the same at the earliest

Branch: Vasant Vihar, Ambience Mall, New Delhi
Amount paid: 40, 670 INR

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May 31, 2017

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2017

Kaya Skin Clinic Customer Care's response Dear Customer,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team