[Resolved]  Kaya Skin Clinic — Scar due to laser upper lip session

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	kaya skin clinic

Hi...i am a doctor from hyderabad.i have taken laser upper lip program at kaya skin clinic himayathnagar branch, hyderabad, telangana consisting of 6 settings in the year of 2013.after the completion of the package i have been going to the same place for maintenance. last year during one of the maintainence sessions i had succumbed a scar from the laser on the upper lip jus below the nose..that day the doctor was not available and i had a prefixed appointment so i asked them to do the session. so even after i have succumbed the scar i did not rise any complaint because i asked them to do the session even when the doctor was not available.. i have consulted the doctor later and took an ointment for it but the scar is not healed completely even now..but even then i started going for maintenance sessions to the same place and have been cautious about taking the session only when the doctor is present there from then onwards..
on 27-03-16 i went for the maintainence session again as usual and the doctor has checked my upper lip hair growth and i have informed the doctor about the previous scar and the doctor told the executive to do the session carefully. the executive has done the session and now i have again succumbed two scars on either side of lips this time. i am really not at all happy with this. this is the second time. face is a very sensitive area. when we come to kaya to get rid of something unwanted on the face we do not expect to add some more defects to the face.i am really expecting a desirable solution to this problem. please respond.