Kaya Skin Clinic — Services from Kaya worsen my skin

NiaMotghare

from New Delhi, Delhi

Address:	500081
Website:	www.kayaclinic.com

I took chemical peel and facial session worth Rs 30000 with Kaya. I was expecting Doctors to be legitimate and being responsible for their actions. I took few peels with dissatisfied and bad results- like scars, i was told i will see results soon. While on 30th Nov, the doctor decided to give me 35% glycolic peel, it damaged and gave me severe burns( 2 days i din go to office, due to burns on my skin). Till now after 23 days i still have marks. I had taken this thing before my wedding and this has worsen my skin. I want my full money back, they have ruined my skin for months. The manager is always unavailable at the clinic to take my feedback and do anything about it. The least Kaya should do is give my complete money back, if not compensation. I am highly disappointed in their service and never recommend any one. I feel bad that i trusted this brand right before my wedding. I hope they hear my voice at least here, otherwise they have the worst customer care.

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Comments

Kaya Skin Clinic Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Ms Neha,

We read through your post. We regret any inconvenience caused to you. As discussed we have arranged your Doctor consultation at our Kaya Inorbit Mall, Hyderabad Clinic on 26th Dec 2015 at 1830 hrs. We value you as our customer and look forward to your cooperation. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.

Warm Regards,
Kaya Skin Clinic Team

SmithaG11

from Bengaluru, Karnataka

Hi, Can you please tell me in which city and branch you had this experience, as I was also wanting to go for chemical peels. Now after reading your experience, I am in doubt whether to really try this or not. Thanks, TG

amnna

hey hiii.. i also have faced the same problem... n day by day my skin becoming more n more n more darker.. infact before my skin was much better than now... worst experience... highly disappointed...