[Resolved]  Kaya Skin Clinic — suggestion to all customers

Rather than a complaint this is more like a suggestion.

If you are a sensitive skin type, do not go to Kaya for any treatment. They do not have skilled doctors who can examine and give you right solutions. It is more like a beauty salon than a skin clinic. If you go with your problem they will try to cell the variety of service package they have. Be double cautious before you make a payment. If your dermatologist (not from Kaya) recommends only then go for the treatment. Because once you make the payment, trust me it's a a great pain to get it refunded if you wanna cancel the treatment. You will have to follow-up with the branch manager, customer help desk for hundred times. Customer service helpline is really bad. They do not have any update about your complaint. They do not provide information and also dare to disconnect the call.
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Sep 20, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Aug 16, 2017
Kaya Skin Clinic Customer Care's response
Hi Ankitha, We at Kaya believe in delivering flawless beauty and hair services. Sincere apologies If you have had an unhappy experience with us. We request you to share your complain and contact details here and someone from the SQ team will definitely get back to resolve your grievance. We assure you flawless treatment in the future.
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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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