Rather than a complaint this is more like a suggestion.
If you are a sensitive skin type, do not go to Kaya for any treatment. They do not have skilled doctors who can examine and give you right solutions. It is more like a beauty salon than a skin clinic. If you go with your problem they will try to cell the variety of service package they have. Be double cautious before you make a payment. If your dermatologist (not from Kaya) recommends only then go for the treatment. Because once you make the payment, trust me it's a a great pain to get it refunded if you wanna cancel the treatment. You will have to follow-up with the branch manager, customer help desk for hundred times. Customer service helpline is really bad. They do not have any update about your complaint. They do not provide information and also dare to disconnect the call. Was this information helpful? |
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