[Resolved]  Kaya Skin Clinic — treatment of pigmentation /melasma

Address:600054

My wife took a consultation in kaya, anna nagar for pigmentation. the doctor told us that peeling (cosmo) is best option. the cost of treatment was 14000 rs which i paid. and it was also told that after 3 sitting one can see the lowering of pigmentation. after six seating and 6 month of treatment not even 10% reduction is seen while my wife did not went out and took all the precautions using sunscreen and what not. point is the so called doctor did not tell us that about the success rate of the said treatment. they just convince us that we pay and job is done. what is responsibility of these so called doctor if their treatment does not work. who is responsible if these doctor are nothing but sales man.
who is responsible for the pain, mental trauma my wife has gone thru and time wasted due the irresponsible behaviour of these doctors of kaya. i need these peoples should be held responsible for the product which they are selling without informing the customer.
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Nov 1, 2017
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Sep 05, 2017
Updated by vedantaarav
i need my refund
Verified Support
Sep 28, 2017
Kaya Skin Clinic Customer Care's response
Sincere apologies for your inconvenience, Vedantaa. Could you please inbox us your contact details so that someone from our customer service team could get back to you? Thank you!
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    23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
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