[Resolved]  Kaya Skin Clinic — Unethical Behavior by Sofia at Kaya Clinic Sec 18 NOIDA

Address:kaya skin clinic sec 18 noida

Date : 24.02.2022;25.02.2022;26.02.2022;28.02.2022
I have been a loyal customer of Kaya Clinic since the year 2008.
Now, I have also introduced my cousin to your services.
I had taken services of chin laser in Powai, Mumbai in 2008 which was a marvellous experience.

I took a full body laser treatment for my cousin at Kaya Clinic, Sector 18 NOIDA wherein the representative Sofia called us again and again for taking the payment and the payment of Rs.67000 was done.
Along with this service, I planned to take 1 body part laser treatment wherein she promised it to give at 7, 000 and give chin laser complimentary as the hair portion is too less as already services taken from Kaya itself.

From that day, she is not attending me. I have went to the clinic and tried to talk to her; called her 7-8 times..either saying she is busy or giving a call back but all in vain.
I have just put all this across in a polite way but it is actually very disgusting. It takes your precious time to tolerate such unprofessional behavior. And then to write on a platform.

I believe you to take a note of this and Sofia at Kaya Clinic Sec 18 NOIDA is responsible for my complaint.
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Apr 1, 2022
Complaint marked as Resolved 
Kaya Skin Clinic customer support has been notified about the posted complaint.
Verified Support
Mar 01, 2022
Kaya Skin Clinic Customer Care's response
Dear Ms. Malik, we read through your review. Our customer care team is already in touch on your registered email id. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.
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Dear Ms. Malik, we read through your review. Our customer care team is already in touch on your registered email id. You can write to us at [protected]@kayaindia.net and our team will get in touch with you on priority.

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