[Resolved] Kaya Skin Clinic — Unethical behaviour by Clinic manager

Kiranjth

from Delhi, Delhi

Address:	Surat, Gujarat, 395007
Website:	Kaya Ltd

Dear all it has been more than two months since I first wrote to customer complain stating that the Clinic manager Divya is not giving me appointments and has instructed her BT to not take phone calls as well and now after two months also no call or appointments are there at Surat clinic I had got checked my appointments were there for 24 & 28th Jan but no SMs and no phone calls have come my both the kids also avail lazer services and no appointments since so long If this is the way such a professional organization is dealing I m Sadded with the response I would either want it sorted out or refund the amount given by me to Kaya as I don't know the manager I have trusted in branch Kaya or else I will have to take legal route it is my hard earned money

Was this information helpful?

No (0)

Yes (0)

Mar 14, 2017

Complaint marked as Resolved

Kaya Skin Clinic customer support has been notified about the posted complaint.

Verified Support

Feb 08, 2017

Kaya Skin Clinic Customer Care's response Dear Customer,
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [protected]@kayaindia.net. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team