[Resolved] Kaya Skin Clinic — Visit at mazyad mall branch, abu dhabi - receipt no. mzmr15444- invoice no. mzm26043 | |||
Hello, i had gone to the mazyad mall branch on 26 october 2016 for my dark circles treatment. i was asked to pay consultation of dhs. 200, when i asked if there are any deals with any of the banks, i was told "no" by the csr. however, when i checked on their website, it was mentioned that kaya arabia does have ties with various banks, in which case consultation is free and the customers are entitiled for 15% discount. Anyhow i paid for the consultation as i took sessions costing dhs. 1778/ and i got the receipt for only dhs. 918 as there were some issues with the computer. however, till date i havent got any receipt. I was asked to pay for kaya glow peel - pyruvic peel (lipseyes) 6 sessions. However, when i checked on kaya website the treatment for dark circles is entirely different. also, i was asked to pay dhs. 350 for firming and lightning cream (10ml), the price seems to be exorbitantly high. My only concern is i do not know if i was fooled in terms of treatment, prices and number of sessions. i trusted kaya only to find out i was fooled. Regards Ruchika bhatnagar [protected] Was this information helpful? | |||
Jan 27, 2017 Complaint marked as Resolved Kaya Skin Clinic customer support has been notified about the posted complaint. Verified Support Dec 27, 2016 Kaya Skin Clinic Customer Care's response Dear Ms Ruchika, In response to your post we tried calling you on [protected], however were unable to reach you. Request you to please share an alternate no and convenient time for us to arrange a callback or write to us on [protected]@kayaindia.net We value you as our customer and look forward to your response. Warm Regards Kaya Skin Clinic Team. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
81%
Complaints
623
Pending
47
Resolved
490
1800 209 5292
23/C, Mahal Industrial Estate, Mahakali Caves Road, Andheri (East), Mumbai, Maharashtra, India - 400093
View all Kaya Skin Clinic contact information
during the second session my face was burnt and it left a mark. it was second degree burn. the doctor s very arrogant when i asked him about the remedy and he says he cant do anything about it
We read through your post. We regret any inconvenience caused to you. In order to address the matter, we would request you to share your contact number with us. You can write to us with details on [email protected]. We will look forward to your revert and assure you of our support in addressing the matter.
Warm Regards,
Kaya Skin Clinic Team