Kelvinator — About not receiving free service for my I.5 ton ac which is given by company

Address:

AT-GANDHINAGAR PADA

I have purchase one kelvinator 1.5 ton split ac on dt.22/3/2022 with model no # KAS-X18320B in the name of Satyabati Chopdar, At-GAndhinagar Pada, Po/Dist-BAlangir, pin-767001, Odisha.
I have called 2-3 times to customer care in toll free number bt no call back from the company. I have also asked to the delaer shop, i.e. Audio Vision, Balangir that i have not received the free service in one year as given by the company.But no action has been taken & no technician has visited my address to resolve the issue. If my problem no resolved before 20th mar 2023 then i will definitely put a consumer case against the company.

Hope it will be resolved soon.