[Resolved] Kelvinator — broken ice door of kelvinator fridge (model, kgp 183/ 2009 180 litres) | |||||
Dear sir/madam It is hard to believe that such a pathetic service is given by Kelvinator. Complained on 19 june[protected]Prefixed state capital Code) for broken ice door of kelvination fridge (Model kgp 183/ 2009, 180 litres) received reference number ran [protected] have given me a Very bad experience. Next day i recieved a phone call form the service Centre i told them my primary requirement is to change the ice door But without ice door they visited, supposed to be mechanic, changed The sensor and with service charge they charged 1178.75 rs and took The broken ice door with them as sample to replace soon. After one Week i called them no one picked the phone after some day i called to The service engineer hakim whose number was attached with sms, he Told me that he had left the job, next day i called the person who has Visited, he told he is in eid holiday contact office, i called to the Office several times, later he picked my call, he said tiil date Order is not placed as every one is on leave. He told that he will call Me to inform after two day, but i got no response. Again i complained (Ran [protected]), again i recieved call fro the Same service centre, again he assure me to give the ice door within One week, but no response, after one week i called him again, but he Crossed the limit talking nonsense. I again complained[protected]Prefixed state capital code) they Told me talk to mr pramod kumar yadav [protected], i called him, told Everything, he assured to solve the matter within a week, but till Date no reponse Nothing to say more Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Kelvinator customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Fedelic Ashish Toppo,
We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.
Regards,
Kelvinator Customer Support Team
We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.
Regards,
Kelvinator Customer Support Team
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Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Kelvinator Customer Support Team