Kelvinator — Kelvinator 1.5 ton inverter split A.C. - not working properly

Address:

BS 89 D, Shalimar Bagh , New Delhi

I bought Kelvinator 1.5 ton inverter 5 star split A.C. from the shop Auto World wazirpur New Delhi on 18 march 2023. Since then, it has been repaired 8 times but in vain. I requested to replace this defective piece as it has become a great disturbance in the study of my son who is using it. Customer support officers say the only word "SORRY" Shopkeeper from whom I purchased it paying no need. I have no option but to put my complaint to consumer forum. Please instruct the concernd to replace the defective piece and penalise the company for my mental harassment