Kelvinator — One ton split AC

Sir, I bought one ton ac from Modern Sales SCO 526, SECTOR 70 MOHALI . The journal service of which is pending and I called the customer care number several times. I have made service regarding request on [protected] on April 17, 20, 21, 22. On April 22, I also requested from where I bought the AC. But my ac is not serviced yet. So you must answer my complaint, why the service has not been done so far. Frankly speaking, Kelvinator's service is very bad.