Kelvinator — Pathetic Service (Air Conditioner)

I had purchased Kelvinator AC from Reliance digital Gaur city mall on 20th March 2022. The sales representative was nice & humble, made big promises and praised the service of Kelvinator. He promised that the AC would get installed with in 72 hours of our purchase. Today I’m sitting on 27th March, 168 HOURS has already passed, and the AC is just lying in my apartment. Almost daily we are calling the customer care numbers, sometimes they just put us on hold for indefinite time and sometimes they say the AC will be installed soon. We are tired of listening to the promises. From past few days, every day they say the AC will be installed in 1-2 days. I’m so disappointed with the kind of service Kelvinator is providing. The fake promises made by representatives is not something I expect from such a prestigious company. I’m going to give negative reviews of Kelvinator and Reliance digital. And if this continues for more number of days I will be left with no option but raise a complaint against these two.