To whom it may concern
I would like to bring you a kind notice that my (Ref no. Hyd[protected]) have a problem with ac outdoor split unit fan motor rod as per your service provider the spare part is not available and it takes at least one week, that also there are informing me after i call them today they are least bothered to inform the customer, so i ask how it is possible that you are the official channel to provide me after sales service you people is not having spare parts and if at at all just assume will not get the spare parts after one week and maybe you will get after summer so what is the use o[censored]sing your product so he answered me i can't do anything if you want i will continue with your job you will have to wait until you get your spare parts or you can repair it any where you want then i ask your area in charge contact no, [protected] mr rajiv from him also i got the same reply and he talked to me in a tone that he's doing me a favor talking to me.
So why i am writing this mail because after i used it for one year i am very satisfied with your product i recommend to my brother and sister's we all together bought another five unit now when it broke down our trust shattered i am having bad experience of after sales service and the technician they came are not so professional with no proper tools and again went to bring the tools wasting our time.
I request the person concerned to do the needful at the earliest.
Thank's and best regards Was this information helpful? | 
freeze is not giving cooling.