Kelvinator — Refrigerator compressor is not working properly

I had purchased refrigerator in 2014 compreasor warrant period is over but i call to kelvinator for paid service as i want to repair my product from a genuine kelvinator service provider but they directly told that if the product is in warranty then only kelvinator will see after it i am paying the money full for the service and the replaceable part then whats the problem for them to provide service
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    Kelvinator Phone
    +91 12 4421 5400
    +91 70 7306 4402
    +91 12 4421 5401
    Kelvinator Address
    4, Mahatma Gandhi Rd, Sai Nagar, Kandivali West, Mumbai, Maharashtra, India - 400101
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