Kelvinator — Service not provided in warranty period

Service ID : [protected]
My AC stopped working on[protected]
I submitted a service request for AC repair on[protected] to resolve the issue on urgent basis as temperature here is too high 42 degree Celsius but it’s been 4 days, they have done nothing about it.
I haven’t slept since three nights because of this. This is pure harassment. Never going to buy anything from Kelvinator ever in my life. Highly disappointed with the experience