Kendriya Vidyalaya Sangathan — Fee Payment Issue || Kendriya Vidyalaya Student fee payment

I had made a payment of Rs. 1800/- via UPI on 2nd July 2023, from my State Bank of India account and the amount is deducted from my bank account but is not reflected in the school's database or Student portal, and I need to ask for the refund of the payment or fee submission, few days back I got a notice from school stating I haven't had paid my dues.

Can you please look into this.
Sharing my additional details for your reference.
Student Name:- SAMAR
DOB:- 05/12/2011
Father's Name:- Sanjay Kumar
Contact Number:- [protected]
Transaction Id:[protected]
Platform:- GooglePay