Kendriya Vidyalaya Sangathan — Fees paid but not reflected

Sir, I have paid my sisters 4th quaters fees Jan-Mar on 14/01/2022 its been 48 hours since the payment done by me from my upi ID but still the payment is not been reflected nor been refunded. There fore I tried contacting the associates from the number provided by the Union Bank website but there is no response on the call and also not on the email too. Please take strict action against it.
Unique ID- [protected]
D.O.B-21/06/2007
Transaction ID[protected]