Kerala Srtc — Driver's negligence to stop bus.

Respected Sir,

I have a complaint on Ksrtc service from Aluva to Muvattupuzha . I'm waited for 20 minutes (01.40-02.00) on stop next to Palakattutazham, exactly Millumpadi. The driver saw me and he neglect to stop bus in this stop. There is no bus stop or shade from tree, so I have to stand there for 20 minutes directly under the sun. And I moved to next stop, I got next bus from there on 2.20. I enquired on conductor about this stop and he informed me there is a stop on Millumpadi.
Here my complaint is against the driver's negligence to one of the passenger who waited exactly on correct stop, and he stopped bus before that and start bus avoiding the passenger.
Kindly take proper action for this activity, and make them aware of stops on this service and importance of every passenger.
Faithfully
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